Terms and Conditions

Terms and Conditions Octo Maintenance;

Welcome to OctoMaintenance.com. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully, as they outline the rules and regulations governing your use of our website and the services we provide. 

Scope of Services

At Octo Maintenance, with over 15 years of experience, we deliver comprehensive property maintenance services, including plumbing, electrical work, joinery, cabinetry, and general property upkeep. Our services are available throughout Yorkshire, tailored to meet the diverse needs of residential and commercial property owners. By engaging with our services, you acknowledge our commitment to high-quality workmanship and reliability.

Service Agreement  

When you book our services, you enter into a service agreement with Octo Maintenance. This agreement specifies:  

– The scope of work.  

– The agreed timelines.  

– Payment terms and conditions.  

We strive to meet or exceed expectations on all tasks; however, unforeseen circumstances may necessitate changes, which will be communicated promptly. 

Pricing and Payments  

All pricing for our services will be clearly communicated before work begins. Payments are due as per the agreed terms. Failure to pay may result in delays or the suspension of services.  

Cancellation and Rescheduling  

Clients may cancel or reschedule appointments with at least 24 hours’ notice. Failure to provide sufficient notice may result in a cancellation fee. 

Liability and Limitations  

While we take every precaution to deliver safe and high-quality services, Octo Maintenance is not liable for:  

– Pre-existing issues that could not be identified during inspections.  

– Damages resulting from client negligence or third-party interference.  

– Delays caused by external factors such as weather or supply chain disruptions.

Property Access  

Clients are responsible for granting timely and safe access to the property. In cases where access is restricted or delayed, additional charges may apply to cover the inconvenience or rescheduling. 

Use of Website 

You may use our website for informational purposes and to book services. You agree not to engage in unauthorized use, including but not limited to:  

– Copying or distributing website content without permission.  

– Attempting to compromise the website’s security. 

Intellectual Property 

All content, logos, and materials on our website are the intellectual property of Octo Maintenance. Any unauthorized use or reproduction is strictly prohibited. 

Privacy and Data Protection 

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your data as outlined in the Privacy Policy. 

Why Choose Octo Maintenance  

With our extensive experience and a reputation for excellence, we provide consistent, dependable services across Yorkshire. By choosing us, you’re assured of unmatched reliability, precision, and a commitment to preserving the integrity of your property. 

Governing Law 

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from this agreement will be resolved through local courts.